I got locked out of my Gmail account and my phone with all my data - When I was trying...

GetHuman607080's Recover Account issue with Google Play from April 2018

Help with my Google Play issue
The issue in GetHuman607080's own words
When I was trying to make my account a lot more secure because someone hacked into my Gmail account they made Gmail believe that I was the person that was hacking in to my account its been about two months I've been trying to get back into my account I've sent my driver's licence documents with my email on it my proof of age there's even photos on my Gmail account of me I've even sent them but not of the ones that are on the Gmail account I can't get to them because they're on my phone i dont know what to do and I need help please can you help me I really need my account back they took all my data off my phone all my son's photos from when he was first born all my documents all my contacts all my apps I've lost everything ... I got locked out of my Gmail account and my phone with all my data
This was a problem for me because all my son's photos are on there from when it was first born All My Documents everything is on that phone I need everything
To me a good resolution would be to unlock my Gmail account so I can unlock my phone and get my all my data back and all the photos on my son
I have an issue with Google Play too
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Recover Account issue
Reported by GetHuman607080
Apr 18th, 2018 - 7 mons ago
I have an issue with Google Play too
Not resolved
Seen by 9 customers so far
Similar issue to 10423 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman607080 started working on this issue
Apr 18th 8:09am
GetHuman607080 indicated the issue is not fixed yet.
Apr 18th 9:33am
GetHuman607080 indicated the issue is not fixed yet.
Apr 18th 10:42am
GetHuman607080 indicated the issue is not fixed yet.
Apr 18th 11:51am
GetHuman607080 indicated the issue is not fixed yet.
Apr 18th 12:02pm
GetHuman607080 indicated the issue is not fixed yet.
Apr 19th 11:31am