Google Maps Customer Service Issues

Business Name: Tumblers & Trays Inc. Phone: [redacted] Business Name: T&T Custom Injection Moulding Phone: [redacted] Business address for both: [redacted] Cranberry Court Oakville, Ontario L6L 6J7 I have received reports from temporary employees and future staff who mentioned that Google Maps is leading them to the MTO building behind Tumblers & Trays. This results in them walking from the Ministry of Transportation to our facility. The main issues are as follows: 1. There is a fence and a gully separating the MTO building from our property, causing confusion and potential safety hazards when visitors are directed to park along the QEW, hop a fence, and go to the back of our building. 2. The pictures on Google Maps are outdated, showing the rear of the building instead of the front entrance. To reach Tumblers & Trays and T&T Custom Injection Moulding, please travel on the South Service Road West parallel to QEW and turn onto Cranberry Court. We are located on the left-hand corner of the court. When typing in [redacted] Cranberry Court, the address should not point to the front left of the court. This leads visitors to the wrong driveways and poses safety risks. Kindly update the directions to avoid any potential accidents.

When using Google Maps, after searching for Walmart, multiple red dots appear on the map. By clicking on one, Walmart details show up on the left side of the screen. However, at the bottom of the map, numerous Walmart windows keep popping up, obscuring the map and duplicating Walmart.com pages. This redundancy is frustrating and unnecessary. It's unclear if this is a new feature of Google Maps. The surplus windows need to be removed to declutter the screen and have a more efficient mapping experience.

I have attempted multiple times over the past year to update the addresses on our private road on Google Maps without success. Despite receiving a computer-generated confirmation of my requests, the edits have not been made. With reference to the UK postcode OX16 9AN, the address corrections are as follows: 56b Oxford Road should be updated to 2 The Limes, Oxford Road, 56a Oxford Road should reflect 3 The Limes, Oxford Road, and a new house built west of 2 The Limes is 1 The Limes, Oxford Road. It is essential to note that these changes were officially approved by the local council and can be found correctly on the Royal Mail website, but they are not yet updated on Google Maps.

I am attempting to have our new street, Jewels Lane, added to Google Maps. The street received official approval from Newberry County in December with a [redacted] address assigned by the Newberry SC Fire Station. Our address is [redacted] Jewels Lane, Prosperity, SC [redacted], located at the intersection of [redacted] Bethel Church Rd, Prosperity, SC [redacted]. The street sign has been put up, but it is still not showing on Google Maps. Can someone assist with adding this new location? Please contact me at [redacted] Thank you.

I reside at 30W050 Capistrano Court, Naperville, IL [redacted]. When searching this address on Google Maps, it redirects to 30W056, which is the adjacent building. Unfortunately, the pin placement is incorrect as well. Despite multiple edit submissions, Google Maps has rejected them all. The building is part of Orion 59 Apartments, and I have included their phone number for verification purposes. Additionally, I uploaded a picture of the building exterior displaying the correct address. However, I am still awaiting approval. The current street view does not accurately show the buildings due to the angle of the townhouse fence. Viewing Orion 59 Apartments' street view also does not provide access to Capistrano Court. Correcting this address is crucial for accurate mapping and integration with other systems reliant on Google Maps.

I am experiencing ongoing issues with the street addresses in Fearrington Village, Pittsboro, NC [redacted]. The house numbers have been incorrect for years, causing Amazon to deliver packages to the wrong houses. Amazon often leaves packages by the mail kiosks 1/4 mile away after struggling to find the correct address. In our community, such as 7 Caldwell, the addresses are often misreported as 5 Caldwell or 15 Caldwell. Approximately 2,[redacted] residences are affected by this problem, as confirmed by conversations with fellow residents. I have provided the coordinates for my location (7 Caldwell) as 35.[redacted] -79.[redacted] (35 47'50.0" N - 79 05'24.5W) from Google Maps to help pinpoint the issue. Our street names lack suffixes like Rd., St., Ave., etc., which might contribute to the confusion. I would appreciate any assistance in improving the GPS/marking system in our area. Thank you for your attention to this matter. - D.M., 7 Caldwell, Pittsboro, NC [redacted]

I am the sole owner of TS Chiropractic Wellness. Unfortunately, I am facing an issue with my neighbor, Lan Huang, who has been erroneously altering my business information online. As the business hours of TS Chiropractic Wellness, they should be Monday-Friday from 11AM-8PM. Recently, Google Maps tried to contact me regarding this matter, but I missed their call and was unable to reach them back. It's been challenging to get in touch with Google for assistance. Lan Huang has been filming me outside my house without permission and posting unauthorized videos on my professional profiles, which is highly unprofessional and detrimental to my practice. I am losing patients due to these actions. Additionally, Lan Huang, under the aliases Jenna and Annie M., has been posting fake reviews that are scaring away potential clients. This behavior needs to stop, and I request the removal of all fraudulent content posted by Lan Huang.

My street address is no longer correct. It is ***** Pioneer Drive in Bakersfield, CA. Previously, it was accurate for years, but after an update, the location is wrong, placing me about * miles east in the middle of a field. Despite trying to report the error for the past * months, I have not received a response. I rely on accurate mapping for emergency services like the Police and Fire Department, but they struggle to locate me. Please, can you review the map at the given address and correct this issue so that emergency services can find my home accurately? Thank you.

Hello, I am Patrick Bartelme from HOM Furniture located at [redacted] Forest St. in Wausau, Wisconsin, [redacted]. Our store is currently in a construction area making it difficult for customers to locate us. I used Google Maps and noticed that there was no audio guidance which is crucial for navigation. Additionally, the map directs people to a closed-off entrance, while our actual entrance is about [redacted]-[redacted] feet away on the Forest Street side in the southeast corner near the parking ramp. There is another entrance on 3rd Street, located at the northeast corner of the same parking ramp. Please ensure that audio guidance is available for better navigation. If you have any further inquiries, please contact me at HOM Furniture. Thank you.

I reside in Haines City, FL, where there is ongoing home construction. I bought a house three years ago, but Google Maps did not include my address when they were adding new locations. Consequently, my deliveries have been mistakenly directed to a different but similar address listed on Google Maps. This mistake has created significant inconvenience for both me and delivery services for the past three years. My address, [redacted] Hidden Lake Loop, Haines City, FL [redacted], keeps getting confused with [redacted] Hidden Lake Lane, Lake Hamilton, FL, which is not the same location. Kindly resolve this issue to prevent further issues with my deliveries.

Hello, the address Hannover, Steuerndieb 4 appears twice on Google Maps; once with zip code [redacted] and once with zip code [redacted]. There is no address Steuerndieb 4 with zip code [redacted], only house numbers 1, 2, and 3 under zip code [redacted]. The route to address [redacted] Steuerndieb on Google Maps is also incorrect, directing through Birkenweg, which is a dead-end street with no connection to address [redacted]. The correct route to [redacted] Steuerndieb 4 is via Weidetorkreisel, Karl Wiechert Alle, Stadtfelddamm, Ernst Gehrke Weg. These inaccuracies lead to daily issues reaching Steuerndieb 4, causing problems for courier services, returning mail and parcels, and delaying emergency services. I would appreciate it if corrections could be made to resolve these significant address problems. Kind regards, Siegfried Hanne - [redacted] Hannover, Steuerndieb 4

I reside at [redacted] Dream Valley Road in Ellerbe, N.C., and I have lived here since [redacted], totaling 41 years. Two years ago, Coleman Creek Target Range acquired some property, and they also received the address [redacted] Dream Valley, causing a lot of confusion for delivery services and visitors using Google Maps. Despite addressing the issue with Coleman Creek, Google Maps still shows two addresses for [redacted] Dream Valley Road, leading to continued confusion for deliveries and guests. Please rectify this discrepancy in Google Maps to avoid further confusion. I can be reached at [redacted], and my name is Irene Matheson.

Hello, I've been facing issues with my business being suspended or disabled on Google Maps. This matter is causing frustration as I've been unable to reach out to them successfully to resolve the problem. I've attempted to use the reinstatement form, but it's not accepting my email or website URL, displaying an error message. I've provided a screenshot for reference. I have a long-standing presence on Google platforms like AdWords and Gmail without any prior problems. I'm seeking assistance or guidance on how to address this issue as the form isn't functioning correctly, possibly due to a previous submission. The business in question is 123clearance located at Unit 4, Fir Tree, Old Brick Works, Crook DL15 8DJ. Thank you, Shaun.

I recently noticed that Google Maps mistakenly labeled my personal photos under a historical landmark named Sunrise Ridge as a business at my address. These photos actually showcase the beauty of Calaveras County, specifically Rancho Calaveras. I have resided at [redacted] Cane Lane in Valley Springs, CA since [redacted] and would like to be listed correctly as a non-business entity. To maintain the photos and my review, please update the address to The Cane Lane Turn in Rancho Calaveras. Alternatively, if this is not possible, I kindly request that my personal photos be removed as they are not related to any business on Sunrise Ridge. I would appreciate it if you could provide me with a contact number to discuss this matter further. Thank you for your assistance. Best regards, Mark E. Nye

Hello, I am a representative of Favorable Behavior Support Services. We recently encountered a situation where a customer's negative review was mistakenly attributed to our company. The customer visited our facility for a service related to drug testing provided by the Lab called Alere. Despite our efforts to explain our limited involvement in the process of collecting and sending specimens to the lab for testing, the customer expressed dissatisfaction with the handling of her daughter's test results by the Lab. She proceeded to leave a negative review on Google, targeting the wrong location and failing to address the issues with Alere. We interacted with three individuals from the customer's family, including her husband who expressed understanding, her daughter who completed the test, and the customer herself who was upset. We have received disrespectful emails from her as well. We are seeking assistance in having this inaccurate review promptly removed.

I recently received a letter from the City of Palm Springs, CA informing me about the renaming of roadway segments Crossley Road and Golf Club Drive to Lawrence Crossley Road starting on Jan. 1, [redacted]. The City Council adopted Resolution No. [redacted] on Aug. 6, [redacted] for this change. Dual street signs will display both the old and new names for five years. Despite notifying various map services like Apple Maps of the name change, Google Maps has not updated the street name, causing delivery issues, leading to undelivered parcels and extra shipping costs. It's crucial for Google Maps to reflect this change promptly to avoid further inconvenience to residents. Your cooperation is greatly appreciated.

I have been operating the Funplex Game Zone listing for 5 years at Treasure Island Mall in Indore. Unfortunately, our listing was mistakenly tagged as a duplicate and the details are now showing under our competitor, Timezone Treasure Island Mall. We have provided firm documents and evidence such as pictures, videos, and our trademark approval. Funplex Game Zone operates at two locations in Indore, one at Treasure Island Mall and the other at Malhar Mega Mall. The original listing needs to be reinstated (business.google.com/dashboard/l/[redacted][redacted]). We have shared all necessary business details and documentation for verification. We have invested significant effort and resources into our Google listing, and the mix-up has caused a considerable loss in business. Kindly restore and transfer ownership of the listing back to our original email ([redacted]) promptly.

I reside at [redacted] Valle Vista Rd., Lakeside, CA, situated further down the same road as [redacted] Valle Vista Rd. When searching on Google Maps, my address incorrectly directs past to another road without access. However, for [redacted] Valle Vista, it provides accurate directions leading to the property. To improve delivery accuracy, it is essential to correct this discrepancy for my address at [redacted] Valle Vista Rd. Your help in rectifying this issue would be highly valued. Thank you for your assistance in addressing this matter promptly.

I am Nuthati Srinivas, the owner of Anu Sri Ambulance Service. I have updated all the necessary information on Google Business website, but unfortunately, my business mobile number is not displaying. Kindly assist in adding my mobile number to my Google Business page. Thank you for your help. Yours sincerely, Anu Sri Ambulance Service (Nuthati Srinu)

Our business has been wrongly marked as "Temporarily Closed" on Google Maps, impacting our operations. We have been open since April [redacted] but are losing customers due to this error. Despite numerous reports, we have not received any feedback or resolution from Google Maps. We are seeking assistance to rectify this issue promptly and update our status to open.