We purchase tickets for our daughter and her fianc*e to see Joseph at the Citadel Theat...

GetHuman1814941's customer service issue with Goldstar from December 2018

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The issue in GetHuman1814941's own words
We purchase tickets for our daughter and her fianc*e to see Joseph at the Citadel Theatre in Lake Forest IL. *We received a phone call that they cannot make the show this evening. *I tried to do an Easy Cancel but did not see where I could do that. I am sorry, but would you please assist so that we would lose the tickets and fees by providing a refund? *We are so upset. My wife and I are retired and if we could, we would see the show again. We love your service and hope you can help us thru this situation. *Michael Rosenfeld********.******Purchase Confirmation*Joseph and the Amazing Technicolor Dreamcoat*Citadel Theatre (Lake Forest, IL)**Saturday, Dec **, **** * *:**pm** HALF PRICE TICKETS*PURCHASE*CONFIRMATION*********Present this confirmation and valid photo ID to pick up tickets.**Name on Will-Call: Brad Landel**Seats are assigned by the venue or supplier in advance.

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Goldstar

Customer service issue
Reported by GetHuman1814941
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 147 others
0 customers following this

Timeline

GetHuman1814941 started working on this issue
Dec 22nd, 2018 8:16pm

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