To whom it may concern,*I loss my card on November Monday * I called and cancelled it...

GetHuman1540263's customer service issue with Gobank from November 2018

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The issue in GetHuman1540263's own words
To whom it may concern,*I loss my card on November Monday * I called and cancelled it and requested a new one. I received it.*Now I tried to call all the numbers or get on the app but failed all my intent because my account is temporary deactivate until I download my Driver's license. But I can't get to none of the system to do it and your customer service is very poor that I can't get a live representative. And I need my hard earned money. ASAP can't some on help. ? And please do not sent me the link to * ( gobank*document download) because I can't log in because my account is suspended ....This is the most unreasonable customer service I had ever encountered..
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Gobank

Customer service issue
Reported by GetHuman1540263
Nov 11th, 2018 - 3 mons ago
I have an issue with Gobank too
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Seen by 2 customers so far
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Timeline
GetHuman1540263 started working on this issue
Nov 11th, 2018 3:40pm