My Uber GoBank Visa was closed for no reason.

GetHuman-historyl's customer service issue with Gobank from June 2018

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The issue in GetHuman-historyl's own words
I signed up for an Uber Go bank Visa card. I activated it last night and hadnt used it yet. I got a notice stating they needed copies of my drivers license in order to prove my identity and there process could take ** hours. I called to check status today and they said they decided to close my account because of recent activity. I had literally just listed it!*What can we do about this since I need the card for my employment? Can I get a new one? I talked to several extremely unhelpful people on the phonewho kept transferring me and putting me on good four ** minutes*. I am extremely unhappy! Please contact me as soon a possible.**Thank you.*Jamie Emerson****-***-****
I want a new card
I've called multiple times and can only get a live person if I say I never received the card. They supposedly transfer me to the correct department but I just end up back with them.
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Gobank

Uber Visa
Customer service issue
Reported by GetHuman-historyl
Jun 14th, 2018 - 2 years ago
Fixed
Seen by 24 customers so far
Similar issue to 300 others
0 customers following this
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Timeline

GetHuman-historyl started working on this issue
Jun 14th, 2018 3:21am
GetHuman-historyl indicated the issue is not fixed yet.
Jun 14th, 2018 3:22am
GetHuman-historyl indicated the issue is not fixed yet.
Jun 14th, 2018 4:41am
GetHuman-historyl indicated the issue is not fixed yet.
Jun 14th, 2018 4:43am
GetHuman-historyl shared this issue with others over email
Jun 15th, 2018 8:05am
GetHuman-historyl indicated the issue is not fixed yet.
Jun 17th, 2018 4:22am

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