In a nutshell- GoBank has my money and fraudulently holds my money without access to an explanation or anything else. I want to sue honestly.
GetHuman697417's customer service issue with Gobank from May 2018
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The issue in GetHuman697417's own words
I was trying to pay bills online and have my mi way safely stashed on a card but it appears to have been stolen by the company ... i bought a go bank prepaid card from walmart and put the initial $** on it. i activated it and my uncle bought an automobile from me and put $*** on my card. Gobank froze my account and requested that i send certain documents to *****@***.com. i did as requested and the website keeps sending me a message saying that an error occurred and my documents didn't send. there is a two day waiting process after receipt of these documents.....so their denial keeps me in a perpetual state of review!! please i ask PLEASE clear my money up. this was monday so I've been waiting * days., i promise this will be my last interaction with go bank
I need to pay my bills and buy gas for the car. They have no right to do this
I want either access to my money or my money off of GoBanks fraudulent account
Because I pay their requested fees and other various charges without question
I’ve tried everything to no avail
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