I purchased three different cards from Walmart placed $*** on two of them and *** on th...

GetHuman-hepburnj's customer service issue with Gobank from April 2018

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The issue and preferred resolution, in GetHuman-hepburnj's own words:
I purchased three different cards from Walmart placed $*** on two of them and *** on the *rd. The following day when I return home from work I went to register the cards and was not able to register. After repeated attempts to register my cards that day and the following as well as trying to contact customer service who I can't I decided that maybe if I bought another card it would allow me to register that one therefore being able to contact their customer service online which I cannot without registering and logging in. However this card did not allow me to login either. For the last * or * days I cannot get ahold of gobank there's no phone numbers for me to call or email. I would like my cards to work and my money on them that is how I would like to have this resolved I went back to Walmart the following day and they told me I had to resolve this with gobank but I can't log into gobank to get ahold of anybody so it's like I just gave him my money and they gave me some plastic cards that don't work.
I trust that Gobank will make this right and come up with a resolution that is fair.
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Gobank

Customer service issue
Reported by GetHuman-hepburnj
Apr 29th, 2018 - 3 mons ago
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GetHuman-hepburnj started working on this issue
Apr 29th 1:40am