Do***ent upload won't take my account*. Haven't been able to access my money in months...

GetHuman-xeva's customer service issue with Gobank from April 2018

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Help with my Gobank issue
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The issue and preferred resolution, in GetHuman-xeva's own words:
Do***ent upload won't take my account*. Haven't been able to access my money in months. Never received a card. Locked out of my account. Can't get customer service on the phone. Wal-Mart says they Can't do anything.
I trust that Gobank will make this right and come up with a resolution that is fair.
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Gobank

Customer service issue
Reported by GetHuman-xeva
Apr 28th, 2018 - 3 mons ago
I have an issue with Gobank too
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Seen by 5 customers so far
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Timeline
GetHuman-xeva started working on this issue
Apr 28th 3:16pm