I write you this letter with the hope that you would consider helping me by providing me a written statement, so that I will be able to present it to HSBC bank as the necessary proof in order to stop those fraud charges by Yahoo Small Business once and for all. Sincerely yours,

GetHuman-dthcao's customer service issue with GoDaddy.com from May 2019

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The issue in GetHuman-dthcao's own words
I need to prove to my bank, HSBC, that the registrar of record for my website, beourbest.com, since April of **** is GoDaddy, not Yahoo Small Business. ... ***********Dear Sir*Madam:**Please note that:*I am in Vietnam, therefore my phone number to contact is *** *********, and therefore I don’t have a Canadian or US phone number for GoDaddy to call me back.**My email address is: *****@***.com* *My name is Calen Cao, my GoDaddy customer number is ******** and my phone number is *** *********. As you know, GoDaddy has been the registrar of record for my website, beourbest.com, since April of ****, after I had the transfer of registrar of record from Yahoo Small Business to GoDaddy completed. However, Yahoo Small Business is still charging me, through HSBC bank, as if it is still the registrar of record for my website, although I’ve already cancelled the HSBC credit card, which I used to make my payments. I have tried and still trying to contact Yahoo Small Business for the help to stop sending those charges to HSBC bank, but there has been no response.**According to HSBC bank, in order for the bank to stop those charges by Yahoo Small Business, I need to prove that the registrar of record for my website, beourbest.com, since April of **** is GoDaddy, not Yahoo Small Business. **I write you this letter with the hope that you would consider helping me by providing me a written statement, so that I will be able to present it to HSBC bank as the necessary proof in order to stop those fraud charges by Yahoo Small Business once and for all.*Sincerely yours,*Calen Cao
my bank, HSBC, does not realize that Yahoo Small Business is no longer the registrar of record for my website, beourbest.com, since April of ****
According to HSBC bank, in order for the bank to stop those charges by Yahoo Small Business, I need to prove that the registrar of record for my website, beourbest.com, since April of **** is GoDaddy, not Yahoo Small Business. **I write you this letter with the hope that you would consider helping me by providing me a written statement, so that I will be able to present it to HSBC bank as the necessary proof in order to stop those fraud charges by Yahoo Small Business once and for all.
I am truthful. I pay for what I purchase
no
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GoDaddy.com

the registrar of record for my website, beourbest.com,
Customer service issue
Reported by GetHuman-dthcao
May 20th, 2019 - 2 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 4715 others
0 customers following this

Timeline

GetHuman-dthcao started working on this issue
May 20th, 2019 6:13pm