Hi! I've set the shipping options on my store so that shipping is free on orders over...

GetHuman-trevorll's customer service issue with GoDaddy.com from September 2018

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The issue in GetHuman-trevorll's own words
Hi! I've set the shipping options on my store so that shipping is free on orders over $**.**, but it just simply doesn't work. When I add something to my cart to test it, the only option for shipping is the flat rate. For now, I've gone through the store and changed all of the products over $** to free shipping to deal with this, but I've already had somebody place an order where they had to pay $** more than they should have and I'm not anticipating complaints about it. Please, like, fix this or something
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Customer service issue
Reported by GetHuman-trevorll
Sep 22nd, 2018 - 3 mons ago
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GetHuman-trevorll started working on this issue
Sep 22nd 5:33pm