In a nutshell: If you've purchased a product from GoDaddy and it didn't work out as you hoped it would, you may be able to get some or all of your money back. However, you shouldn't waste any time in applying for a refund, as you may have only a narrow window of opportunity to qualify for one.
If you've purchased a product from GoDaddy and it didn't work out as you hoped it would, you may be able to get some or all of your money back. However, you shouldn't waste any time in applying for a refund, as you may have only a narrow window of opportunity to qualify for one.
GoDaddy's refund policy varies by product and location.In general, you must apply for a refund within 48 hours of purchase for all monthly plans.Annual plans have a longer window of 30 days.Ad Spend purchases are not refundable for the current month. Future months may be canceled and refunded at the discretion of the company.Commerce website support services are eligible for refunds if canceled within 30 days. A 30% cancellation fee will apply if you have not used any of your hours. The fee is 70% if you have used less than half of them. If you have used more than half, you can not receive a refund.To get a refund for domain name registrations, you need to apply for it within 5 days of registration and within 45 days for an auto-renewed one-year subscription.Expert services are not refundable.Neither is the Get Started service.Website + Marketing plans are refundable within seven days of purchase.Brazilian customers have seven days to apply for a refund for all products and services.UK and EU customers have a minimum of 14 days to apply for a refund, but fees may apply.
You will be taken back to your GoDaddy account.
You can also send a text to 1-480-908-8665 asking for a refund. Alternatively, you can use the GoDaddy chat feature on the company website. Do not send an email requesting a refund, GoDaddy will not process refund requests found in emails.
If your product or service is not eligible for a refund, simply switch off the AutoPay option, if enabled, and let it auto-delete at the end of the current billing cycle. This will allow you to continue to use it for as long as you can.
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