You charged me on two separate occasions for renewals that I had never requested. I ad...

GetHuman-noraop's customer service issue with GoDaddy.com from May 2018

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The issue in GetHuman-noraop's own words
You charged me on two separate occasions for renewals that I had never requested. I advised you I didn't wish to renew yet you still took two payments from two different Visa cards.**Leonora Openshaw — Customer Number: ***********We have billed your Visa card ending with the last two digits: ** for the amount of £***.** Santander**We have billed your Visa card ending with the last two digits: ** for the amount of £**.**. Nationwide**I called and spoke to your agent who said his name was Boomer, he refused to refund me in full stating you are bound by UK legislation set by Nominet. I have contacted Nominet regarding this matter to lodge a complaint.**I have also contacted both Santander & Nationwide to dispute the payment. **I am totally dissatisfied with the way I have been treated in this matter and requested a refund in full.**Leonora Openshaw
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Customer service issue
Reported by GetHuman-noraop
May 14th, 2018 - 10 mons ago
I have an issue with GoDaddy.com too
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Seen by 9 customers so far
Similar issue to 460 others
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GetHuman-noraop started working on this issue
May 14th, 2018 7:19pm
GetHuman-noraop indicated the issue is not fixed yet.
May 14th, 2018 8:30pm
GetHuman-noraop indicated the issue is not fixed yet.
May 14th, 2018 8:30pm