I did a transfer as a bill pay in my Go Bank app to Current app for $***.** on...

GetHuman5870889's Dispute a Charge issue with GoBank from March 2021

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Before contacting them, items GetHuman5870889 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5870889's own words
I did a transfer as a bill pay in my Go Bank app to Current app for $***.** on ********. I have not recieve it as of today ********. Current app issuing bank information:Choice Financial Group, **** **rd Ave South Fargo, ND ***** was use along with my account number ending in **** on the transfer form(bill pay) in my Go Bank app. The funds was process according to my Go Bank transaction on ********. There are no funds for Go Bank. *I called Choices Financial Group,Current App support via chat about this matter and I was inform that no funds came from Go Bank and then later on advised to contact Go Bank. Constantly being advice to go in the wrong direction about this multiple times. Go bank has the worst customer service ever I've been on the phone everyday for multiple hours which is torturing and I never want to deal with this Bank ever again I just I want my funds added to my current account.

GetHuman5870889 did not yet indicate what GoBank should do to make this right.

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Dispute a Charge issue
Reported by GetHuman5870889
Mar 21st, 2021 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 6814 others
0 customers following this


GetHuman5870889 started working on this issue
Mar 21st, 2021 4:21pm