Hello GoBank my account as been locked and it on pending since last week now and I’ve b...

GetHuman5543365's Locked Account issue with GoBank from December 2020

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Before contacting them, items GetHuman5543365 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
If you are looking to recover your account then click here https://www.econsumer.equifax.com/otc/loginhelp.ehtml then go to the login and click "Forgot password”, you will be prompted to enter your last name, social security number and date of birth. After that you should be able to reset your password by checking your email for the account.
The issue in GetHuman5543365's own words
Hello GoBank my account as been locked and it on pending since last week now and I’ve been calling for help on my account one lady ask me to provide my drivers Lincens, paystub and my bank statements and I didn’t have bank statements cause I don’t use bank, I only have my drivers license and paystub. And I’ve been trying to send it to them but I didn’t know how to do that ... please I want my account to be open cause I want to use my money to pay my car bills and some other bills..*Thank you GoBank, I really need your help.

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GoBank

Locked Account issue
Reported by GetHuman5543365
Dec 11th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5245 others
0 customers following this

Timeline

GetHuman5543365 started working on this issue
Dec 11th, 2020 10:57am