do you guys not have humans working for you. EVERY SINGLE NUMBER I HAVE CALLED I GET A...
GetHuman2893402's Locked Account issue with GoBank from May 2019
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Before contacting them, items GetHuman2893402 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2893402's own words
do you guys not have humans working for you. EVERY SINGLE NUMBER I HAVE CALLED I GET A ROBOT. MY SOCIAL SECURITY CHECKS ARE IN THIS CARD AND MY CARD HAS BEEN LOST AND YOUR SYSTEM DOESN'T RECOGNIZE MY SOCIAL SECURITY NUMBER OR BIRTH DATE. DO I HAVE TO TELL SOCIAL SECURITY THAT YOU ARE HOLDING MY SOCIAL SECURITY CHECKS HOSTAGE AND TO LET ALL SOCIAL SECURITY BENEFICIARIES TO NO LONGER USE YOUR SERVICES.
GetHuman2893402 did not yet indicate what GoBank should do to make this right.
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