Hi, there are * people in this house, using the same modem*router for internet. Problem...
GetHuman4713727's customer service issue with Gmail from April 2020
Help with my Gmail issue
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The issue in GetHuman4713727's own words
Hi, there are * people in this house, using the same modem*router for internet. Problem is this: the photos for the people's accounts are getting mixed up on the wrong profile! We aren't doing this. I believe "something" in gmail or google, is automatically merging our accounts and we have tried several ways to fix it. Changed profile pics, took new pics on the one person complaining from the start to "Fix his account"! No one has changed anything other than when he moved in, started using our internet from our router using his phone. Now, I am getting emails from my friend who also lives here with the complainer's photo as her email photo! How can we STOP THIS??? We don't want to "Automatically" have Google to do this with our accounts! PLEASE HELP ME! Weird thing is, it isn't happening to MY ACCOUNT! Thanks for your assistance!
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