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Hi, there are * people in this house, using the same modem*router for internet. Problem...

GetHuman4713727's customer service issue with Gmail from April 2020

Help with my Gmail issue

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The issue in GetHuman4713727's own words

Hi, there are * people in this house, using the same modem*router for internet. Problem is this: the photos for the people's accounts are getting mixed up on the wrong profile! We aren't doing this. I believe "something" in gmail or google, is automatically merging our accounts and we have tried several ways to fix it. Changed profile pics, took new pics on the one person complaining from the start to "Fix his account"! No one has changed anything other than when he moved in, started using our internet from our router using his phone. Now, I am getting emails from my friend who also lives here with the complainer's photo as her email photo! How can we STOP THIS??? We don't want to "Automatically" have Google to do this with our accounts! PLEASE HELP ME! Weird thing is, it isn't happening to MY ACCOUNT! Thanks for your assistance!

GetHuman4713727 did not yet indicate what Gmail should do to make this right.

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hi*am using gmail for my office purpose*me and my office persons are also using s...I got emails for * other people with the same gmail address - are you allowing mu...Gmail does not update cannot get internet I can't retrieve the Gmail messages that were on the Internet

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Customer service issue

Reported by GetHuman4713727

Apr 25th, 2020 - 3 years ago

I have an issue with Gmail too

Not resolved

Seen by 1 customer so far

Similar issue to 7620 others

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Timeline

GetHuman4713727 started working on this issue

Apr 25th, 2020 2:43am

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