I'm not receiving emails on my cell phone as of Oct. ** nor on my tablet as of Oct...

GetHuman1524549's customer service issue with Gmail from November 2018

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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman1524549's own words
I'm not receiving emails on my cell phone as of Oct. ** nor on my tablet as of Oct. **. When I access email on my tablet, I keep getting a pop up stating:*Password Incorrect*Enter PW for the Gmail account***********************************Cancel Okay**I changed my PW thinking that might correct the problem to no avail.**When I click "cancel", the message goes away for a few seconds and comes right back. I can access my email , but, have had none come to the tablet since Oct. ** as stated above.**On my phone, I can access my email, but, haven't received any new ones since Oct. **.. I don't receive any pop-ups on this device.**My desktop email has not been effected.**I must tell you I was scammed on October ** . I'm old and I bit giving all the info they asked for. After it was too late, I discovered it was a scam. *I immediately took my desktop to a computer doctor to clean it up and remove the scammers' access.*I'm out $**** $***.** for the scammers' CC charge and $*** for the repairs.**In case you need it, the scammers' contact info is:*M C Helper, Inc.*www.mchelper.com or *www.supportmchelper.com*Direct Support Number: *-***-***-********-***-*****My "tech support's" names that were given me were "Sam Wilson and Ron-Tech **".*I was passed to two additional people after talking to the initial one* the *nd person was for financial, the *nd one was asking me all the questions. I assume as I was talking to the *rd person is when another was going through all my files, etc.*They claimed to be in Florida. I asked two of them where they were located and it took long enough for them to answer to have to look at their notes in order to remember the correct answer to my question.**Please help!!!

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Customer service issue
Reported by GetHuman1524549
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 7461 others
0 customers following this


GetHuman1524549 started working on this issue
Nov 8th, 2018 5:38pm

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