I used to have my gmail retrieve my ISP’s email (an sbcglobal account w* AT&T). Up unti...

GetHuman1155079's customer service issue with Gmail from September 2018

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The issue in GetHuman1155079's own words
I used to have my gmail retrieve my ISP’s email (an sbcglobal account w* AT&T). Up until ****** I was able to do that. It never really worked very well. Sometimes it would get stuck, but then fix itself. Other times I would have to maually go into it to and unstick it by checking retrieve mail on the acct forwarding page, but now I have a red banner that says it has been unable to retrieve my other mail since ****** in which I cannot make go away, and it may be covering up the check mail link button. Anyway, no settings have been changed. And I checked with my ISP and they say settings are correct, but gmail returns an authentication error. I cannot solve this problem from my end. Could someone please help me to get this resolved. I have had it setup this way for years, and now all of a sudden it is not working. I also have another gmail that has been setup this way too and it is also not working.

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Customer service issue
Reported by GetHuman1155079
Sep 17th, 2018 - 3 years ago
Seen by 2 customers so far
Similar issue to 3224 others
0 customers following this
Items needed
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GetHuman1155079 started working on this issue
Sep 17th, 2018 3:46pm
GetHuman1155079 indicated the issue is not fixed yet.
Sep 17th, 2018 3:49pm

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