Hi I'd like to know why I have to pay for this amount for my monthly Globe internet bil...

GetHuman-nurse_ch's Overcharge/Strange charge issue with Globe Telecom from May 2020

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-nurse_ch's own words
Hi I'd like to know why I have to pay for this amount for my monthly Globe internet bill. **Dear MRS. CHARMAINE PELAYO JUSAY,*We're pleased to send your Globe At Home e-Bill with the following details*Account Number: **********Service Number: **********Amount to Pay:*Due Date:*P*,***.**************Billing Period:*********** - ***********Billing Number:****. I have paid through MLhuillier with the amount of *,*** on May *, **** for the first bill. It showed in my bill statement that you only received the amount of **** of my first payment. Checked with ML and they said they transferred the exact amount. For the due date today, May **, **** I only paid the same amount of ****. Kindly explain why I have to pay P*,***.** for today's due date. *Kindly review my account. I will be waiting for your response. Also, I'd like to know the phone * to call for billing concerns. Thank you.

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Globe Telecom

Overcharge/Strange charge issue
Reported by GetHuman-nurse_ch
May 26th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 1166 others
0 customers following this

Timeline

GetHuman-nurse_ch started working on this issue
May 26th, 2020 2:51am