We are experiencing slow internet speed with our Globe Home Broadband for * days alread...

GetHuman4412527's Service problem issue with Globe Telecom from March 2020

Help with my Globe Telecom issue
The issue in GetHuman4412527's own words
We are experiencing slow internet speed with our Globe Home Broadband for * days already and i reported my concern already to the customer service and somehow he told me to reset the unit for * minutes and put back ON the power and for a while i run a speed test but i got *.** mbps only and as of this time **:** pm ******** the same concern still exist..may i know why we are having very slow internet connection..please advise..many thanks and regards.*Account Name : Jaime M. Torres*Account * *********

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Globe Telecom

Service problem issue
Reported by GetHuman4412527
Mar 1st, 2020 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 585 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman4412527 started working on this issue
Mar 1st, 2020 2:09pm
GetHuman4412527 confirmed the issue is fixed. Hooray!
Mar 18th, 2020 1:52am