I DIAL GTL **-***-***-**** I GET VERIZON AND*VERIZON SAYS ON THIS LINE WE ARE UNABLE TO...

GetHuman2465727's customer service issue with GlobalTelLink from March 2019

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The issue in GetHuman2465727's own words
I DIAL GTL **-***-***-**** I GET VERIZON AND*VERIZON SAYS ON THIS LINE WE ARE UNABLE TO* TAKE YOUR CALL. I HAVE TRIED TO GET GTL FOR **DAYS AND UNSUCCESSFUL WITH USING MY PHONE.*I WENT TO VERIZON AND THEY CALL FROM THEIR** AND THEY CAN GET ME INTO GTL AFTER VERIZON PUTS THEIR * IN AND AND THEY ASK IS THIS YOUR* * AND I SAY NO AND THEN THE GTL LINK SAYS PRESS * AND I PUT MY NUMBER IN AND THEN I CAN GO INTO MY ACCOUNT AND PAY MY BILL, BUT WITH MY OWN TELEPHONE * IT WILL NOT LET ME GO TO GTLINK. VERIZON BLOCKS MY* I HAVE BEEN USING INMATE NO. FOR SEVERAL YRS AND THIS IS THE FIRST TIME I HAVE HAD DIFFICULTY GETTING IN. I AM THINKING THAT AFTER I PAID MY BILL MAY BE THEY LOCKED MY ACCOUNT AND FORGOT TO UNLOCK IT. I HAVE GOOD CREDIT AND I ALWAYS PAY MY BILL BEFORE IT RUNS OUT. CAN YOU HELP ME. MY NAME IS RUBY SMITH
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GlobalTelLink

Customer service issue
Reported by GetHuman2465727
Mar 12th, 2019 - 5 mons ago
I have an issue with GlobalTelLink too
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Seen by 5 customers so far
Similar issue to 24 others
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Timeline
GetHuman2465727 started working on this issue
Mar 12th 11:33pm
GetHuman2465727 shared this issue with your circles on Google+
Mar 12th 11:36pm