Before contacting them, items GetHuman2465727 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman2465727's own words
I DIAL GTL **-***-***-**** I GET VERIZON AND*VERIZON SAYS ON THIS LINE WE ARE UNABLE TO* TAKE YOUR CALL. I HAVE TRIED TO GET GTL FOR **DAYS AND UNSUCCESSFUL WITH USING MY PHONE.*I WENT TO VERIZON AND THEY CALL FROM THEIR** AND THEY CAN GET ME INTO GTL AFTER VERIZON PUTS THEIR * IN AND AND THEY ASK IS THIS YOUR* * AND I SAY NO AND THEN THE GTL LINK SAYS PRESS * AND I PUT MY NUMBER IN AND THEN I CAN GO INTO MY ACCOUNT AND PAY MY BILL, BUT WITH MY OWN TELEPHONE * IT WILL NOT LET ME GO TO GTLINK. VERIZON BLOCKS MY* I HAVE BEEN USING INMATE NO. FOR SEVERAL YRS AND THIS IS THE FIRST TIME I HAVE HAD DIFFICULTY GETTING IN. I AM THINKING THAT AFTER I PAID MY BILL MAY BE THEY LOCKED MY ACCOUNT AND FORGOT TO UNLOCK IT. I HAVE GOOD CREDIT AND I ALWAYS PAY MY BILL BEFORE IT RUNS OUT. CAN YOU HELP ME. MY NAME IS RUBY SMITH
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