Hello, *I purchased a ** pack of Gillette Custom Plus * razors (**********) at my local...

GetHuman2459976's customer service issue with Gillette from March 2019

9 views
 | 
97 similar
 | 
0 following
Help with my Gillette issue
Next: our robot will wait on hold for GetHuman2459976 to get a Gillette rep on the line!
Always use the GetHuman Phone tocall Gillette. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2459976's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2459976's own words
Hello, *I purchased a ** pack of Gillette Custom Plus * razors (**********) at my local Costco (**** Cumberland Mall SE, Atlanta GA *****-****) in the past two weeks. Unfortunately the razors have not proven to be of a good quality. I do not have my receipt any longer, if I did I would return the razors immediately. The razors are completely unusable, my husband and I both experience extreme skin irritation when trying to use them. They also do not provide a good quality shave. We have each only used one razor and will have to throw away the entire box. We have both been supporters of Gillette in the past. We have had no hesitation when purchasing Gillette razors, knowing they would be of good quality. The Gillette Custom Plus * razors have been such a disappointment that I may no longer buy Gillette brand products. Can you offer a partial or full refund for the product? I am going to have to go buy razors to replace the ones I have already purchased. Thank you for your help and time.
GetHuman2459976 did not yet indicate what Gillette should do to make this right.
I have an issue with Gillette too
How GetHuman2459976 fixed the problem
We are waiting for GetHuman2459976 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gillette's attention and get better help faster. Tap below to get started.
Having Gillette issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2459976 fixes it.
This email address isn't valid

Gillette

Customer service issue
Reported by GetHuman2459976
Mar 12th, 2019 - 5 mons ago
I have an issue with Gillette too
Not resolved
Seen by 9 customers so far
Similar issue to 97 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman2459976 started working on this issue
Mar 12th 11:11am