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Gexa Energy Customer FAQ

Top Answers & How-to Guides

What is Gexa Energy's Phone Number?

The question we are asked most often is about how to talk to Gexa Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my Gexa Energy account online?

Yes, Gexa Energy provides customers with the convenience of managing their accounts online. Our user-friendly online platform allows...

Are there any cancellation fees if I decide to switch providers?

No, there are no cancellation fees if you decide to switch providers with Gexa Energy. We understand that your energy needs may change,...
Ask any question you have about Gexa Energy customer service, get an answer now.
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Power Outage

How do I report a power outage?

If you experience a power outage, please contact our customer service team to report the issue. Our dedicated team will assist you...
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Company Information

What is Gexa Energy?

Gexa Energy is a leading retail electricity provider offering competitive energy plans to residential and commercial customers in Texas....
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Energy Plans

What energy plans does Gexa Energy offer?

Gexa Energy offers a variety of energy plans to suit different customer needs. They provide both fixed-rate and variable-rate plans....
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Pricing

How much does Gexa Energy cost per kilowatt-hour?

The cost of Gexa Energy per kilowatt-hour varies and depends on several factors. These factors include your location, the type of plan...
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Switching Providers

Can I switch to Gexa Energy if I have a current contract with another provider?

Yes, you can switch to Gexa Energy even if you have an existing contract with another energy provider. However, it is important to...
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Are there any cancellation fees if I decide to switch providers?

No, there are no cancellation fees if you decide to switch providers with Gexa Energy. We understand that your energy needs may change,...
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Account Management

Can I manage my Gexa Energy account online?

Yes, Gexa Energy provides customers with the convenience of managing their accounts online. Our user-friendly online platform allows...
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Benefits

What are the benefits of choosing Gexa Energy?

By choosing Gexa Energy, you can enjoy a wide range of benefits. First and foremost, we offer competitive and transparent electricity...
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Renewable Energy

Does Gexa Energy offer renewable energy options?

Yes, Gexa Energy offers renewable energy options for customers who want to support clean energy. We are committed to promoting a sustainable...
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Customer Satisfaction

What is the customer satisfaction rating of Gexa Energy?

Gexa Energy is proud to maintain a high level of customer satisfaction. While specific ratings may vary, we consistently strive to...
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Help me with my Gexa Energy customer service issue

Ask any question you have about Gexa Energy customer service. We will do our best to get you answers right away.
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