My husband lost his phone so I used whoeasy.com which they charged my account...

GetHuman4912932's Cancel Account issue with GetHuman from June 2020

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The issue in GetHuman4912932's own words
My husband lost his phone so I used whoeasy.com which they charged my account ******** *.** and it was supposed to be .** anyway they did nothing for me so on ******* I canceled my account on ****** they charged my account **.** my name is Jean Rhoades ***-***-**** I have email to prove I canceled on ******* I feel they stole that **.** there was no authorization I did call my bank but I want them to handle this immediately I see now they have bad reviews and this I a issue with them I don't like the fact they went back in my account and stole that money I have sent many emails to them no action on there side my email is *****@***.com I do wonder why they have no one to answer questions or calls

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Cancel Account issue
Reported by GetHuman4912932
Jun 4th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 964 others
0 customers following this
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Timeline

GetHuman4912932 started working on this issue
Jun 4th, 2020 8:00pm
GetHuman4912932 indicated the issue is not fixed yet.
Jun 5th, 2020 12:22am
GetHuman4912932 indicated the issue is not fixed yet.
Jun 5th, 2020 2:13am