My wife was diagnosed with invasive Bladder cancer and went through chemotherapy and ne...

GetHuman2954852's customer service issue with Georgia Power from May 2019

Help with my Georgia Power issue
First: share to improve GetHuman2954852's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2954852 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman2954852's own words
I’m trying to continue with bill the same as it has been or break up payments for me, I am going through a tremendous hardship with my wife’s illness that limits my income ... My wife was diagnosed with invasive Bladder cancer and went through chemotherapy and neo Bladder surgery, her bladder was removed, I’ve had to quit my job to stay home and take care of her and am living off my retirement from the military,I got a letter that said Georgia Power is adding a ***.** deposit to my next bill, I need to discuss this, I can’t afford This, if I have to do this the deposit has to be broken up into maybe ** extra for * months but I can’t go back to work for another * or * months, my wife requires constant care , And there is nobody to take care of her but me, and if electricity is cut off, the heat will kill her
I have never had my electricity turned off due to lack of payment, I just can only pay the past due every month
I don’t think I should be charged a deposit, because of my current situation, because I’ve never had my electricity turned off
I have had service for * years and always paid the past due or what was due every month
My wife should recover in about * months and should be able to go back to work then, and I can bring everything back up to date, I’m a veteran asking for a little understanding of situation here, thank you for your consideration
How GetHuman2954852 fixed the problem

We are waiting for GetHuman2954852 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Georgia Power's attention and get better help faster. Tap below to get started.
Having Georgia Power issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Georgia Power

Customer service issue
Reported by GetHuman2954852
May 20th, 2019 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 892 others
0 customers following this


GetHuman2954852 started working on this issue
May 20th, 2019 6:02pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers