I work for Napa Valley Unified School District. We have (*) small school buses powered...

GetHuman1977336's customer service issue with General Motors (GM) from January 2019

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The issue in GetHuman1977336's own words
I work for Napa Valley Unified School District. We have (*) small school buses powered with a GM propane motor. We received a recall ****** for the **** Chevrolet Express vehicle inoperative fuel pump. We have tried every Gm dealer in a ***-mile radius and no one will work on the vehicle for numerous reasons. We reached out to Gm and set up with Platinum Chevrolet in Santa Rosa Ca. to do the repairs. We towed the first bus over to them and a week later after promises and reassurance they can do the work they said they won't work on the vehicle. The GM case number is *-**********. I already have one dead bus and can't afford to have all five down. We paid for a tow to have the first bus repaired ($***) and now I have to tow it back. The local Ford dealer will do the repair if something can be worked out. We have applied for grant money through the air resource board to update buses with clean air vehicles and I was looking to pick up (*) more GM propane buses but now I will switch to Ford.
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General Motors (GM)

Customer service issue
Reported by GetHuman1977336
Jan 16th, 2019 - 9 mons ago
I have an issue with General Motors (GM) too
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Seen by 2 customers so far
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Timeline
GetHuman1977336 started working on this issue
Jan 16th 6:13pm