In summation, after contacting two Chevy dealerships the model vehicle that I have. Does no come with a cabinet filter from the manufacturer. The cabinet filter kit is no longer available. There are no after market sales of it to be found
GetHuman-billygal's customer service issue with General Motors (GM) from July 2018
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The issue in GetHuman-billygal's own words
I recently purchased a **** Chevy Malibu Lt . There several issues to be attended to. One was the cabinet filter. Most parts stores (commercial) stock items and parts according to sales demand and interest. So, I concluded that there must not be an interest level high enough to classify cabinet filters as items of importance. I contacted Auto zone, Advance auto, Oriely's, and Napa. Neither had the filter for my auto in stock or listed as order able! Soo, I went on line to find one. I was able to find cabinet filters but, not for my vehicle. I said all that to say this. Out of speculation I'm atisapating that there is a high level of neglect to change cabinet filters. Ditto...flue virus and other communicable disease base housing and carry! I haven't tried a delarship yet. That's my last resort due to cost. Wish me luck. And if possible help me with some directions...I being highly allergenic need a cabinet filter replacement.
GetHuman-billygal did not yet indicate what General Motors (GM) should do to make this right.
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How GetHuman-billygal fixed the problem
First ....there is a space above the fan in back of the glove box. There ( my mode) you'll see the message....cut on dotted line to add * put filter.... I made the cut out....made a filter.... After measuring and installed it ... Done deal
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