Coolant Leak. Service Bulletin *****-** I have a coolant leak shackle bolt cut through...

GetHuman915348's customer service issue with General Motors (GM) from July 2018

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The issue in GetHuman915348's own words
Coolant Leak. Service Bulletin *****-** I have a coolant leak shackle bolt cut through rear heater line. The dealership said there data says vehicle V.I.N. for my vehicle had this repair. called customer service claim **-********** took vehicle back to dealership they stated the repair was not done vehicle was at dealership at ***** and ***** miles for other service why wasn't it looked at now the vehicle is out of service dut to someones neglect. Do you feel this is fair. Don't want to deal with call center they are not doing a thing.
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General Motors (GM)

Customer service issue
Reported by GetHuman915348
Jul 25th, 2018 - 10 mons ago
I have an issue with General Motors (GM) too
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Seen by 2 customers so far
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Timeline
GetHuman915348 started working on this issue
Jul 25th, 2018 2:07pm
GetHuman915348 confirmed the issue is fixed. Hooray!
Jul 25th, 2018 3:43pm