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General Motors Customer FAQ

Top Answers & How-to Guides

What is General Motors's Phone Number?

The question we are asked most often is about how to talk to General Motors customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the maintenance schedule for GM vehicles?

The maintenance schedule for GM vehicles is designed to ensure optimal performance and longevity. It is recommended to follow the maintenance...
Ask any question you have about General Motors customer service, get an answer now.

Recent General Motors Customer Questions

Purchased a 2016 chevy silverado 1500 in 2021. It now needs a transmission. Has there been a recall on transmissions and can you assist with repairs? Derrick Cotton 225-406-6050

Unfortunately, we cannot directly assist with repairs or confirm personal recall information. However, General Motors is committed to safety and will handle recalls diligently to ensure the safety of all their customers. For your specific situation with the 2016 Chevy Silverado 1500, we recommend checking the National Highway Traffic Safety Administration's website or your local dealership to confirm if there have been any recalls related to the transmission. If a recall has been issued for your vehicle, repair or replacement costs are normally handled by the manufacturer.
Asked Mar 5, 2024 7:34 PM

Help me with my General Motors customer service issue

Recalls & Assistance

How Do I Check for Recalls on My Gm?

Car manufacturers or dealers can recall vehicles that have defects to enhance the security of these cars. It is advisable to keep checking...

Does Gm Have Roadside Assistance?

The General Motors roadside assistance costs include only the instant help to help you continue your journey. However, additional repairs...

Warranty & Maintenance

What is the warranty on GM vehicles?

The warranty on GM vehicles typically varies depending on the specific model and year of the vehicle. However, most new GM vehicles...

Can I transfer my GM warranty to a new owner if I sell my vehicle?

Yes, you can transfer your GM warranty to a new owner if you sell your vehicle. General Motors offers warranty transferability for...

What is the maintenance schedule for GM vehicles?

The maintenance schedule for GM vehicles is designed to ensure optimal performance and longevity. It is recommended to follow the maintenance...

Vehicle Information

What is the average fuel efficiency of GM vehicles?

The average fuel efficiency of General Motors (GM) vehicles can vary depending on the specific make, model, and year. GM offers a diverse...

Can I lease a GM vehicle?

Yes, you can lease a GM vehicle. General Motors offers leasing options for their vehicles, allowing customers to drive a GM vehicle...

What are the financing options for purchasing a GM vehicle?

General Motors offers a range of financing options to help customers purchase their desired GM vehicle. These options include both...

Promotions & Incentives

Are there any incentives or discounts available for purchasing a GM vehicle?

Yes, General Motors offers various incentives and discounts for purchasing their vehicles. These incentives may vary depending on the...
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