https:**support.gearbest.com*ticket*ticket*cat**BELIEVE IT OR NOT--I STILL DO NOT HAE M...

GetHuman2952430's customer service issue with GearBest from May 2019

Help with my GearBest issue
First: share to improve GetHuman2952430's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2952430 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2952430's own words
https:**support.gearbest.com*ticket*ticket*cat**BELIEVE IT OR NOT--I STILL DO NOT HAE MY ORDER THAT I PAID FOR WAY BACK IN JANUARY OF ****. I PAID YOU ***.*nis FOR THE DELIVERY OF "OUTDOOR DURABLE CLASSIC COMFORTABLE ANTI-SLIP HIKING SHOES" MY REFERENCE NUMBER IS **************. *MY ORDER NO. IS ********************. *I HAVE A LETTER THAT AP*P*EARS TO BE FROM USPS FIRST CLASS MAIL THAT STATES THAT THE GOODS WERE SHIPPED ON ****-**-** WITH AN ORDER NUMBER M-******-*** WITH A TRACKING NUMBER OF UM*********US. THE LETTER TELLS ME THAT MY ORDER ARRIVED "AT A SHIPPING PARTNER FACILITY AT *:** PM ON MARCH **** IN COMPTON,CA *****. THE ITEM NAME SHOWN IS "TPS**GB" IT SAYS THAT IT WAS SHIPPED TO MY ADDRESS IN JERUSALEM VIA USPS FIRST CLASS MAIL-IT NEVER ARRIVED, AND HERE I AM STILL WAITING!!**PLEASE EITHER REFUND MY MONEY OR ELSE SHIP THE GOODS. I DREAD THE THOUGHT OF HAVING TO TAKE LEGAL ACTION--THAT WOULD BE MY NEXT STEP.*C*****@***.com

GetHuman2952430 did not yet indicate what GearBest should do to make this right.

How GetHuman2952430 fixed the problem

We are waiting for GetHuman2952430 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GearBest's attention and get better help faster. Tap below to get started.
Having GearBest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GearBest

Customer service issue
Reported by GetHuman2952430
May 20th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 692 others
0 customers following this

Timeline

GetHuman2952430 started working on this issue
May 20th, 2019 9:18am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies