What is GearBest's return policy?
GearBest has a customer-friendly return policy. If the received product is faulty or damaged, you can return it within 7 days. Simply contact GearBest's customer service and provide them with the necessary details and evidence. They will guide you through the return process to ensure a smooth experience. For non-quality related issues, such as compatibility or incorrect items, you can return them within 30 days of receiving the product. However, customers are responsible for the return shipping fees in such cases. Additionally, returned items must be in their original condition with all the accessories intact. GearBest strives to provide excellent customer service, ensuring customer satisfaction and peace of mind when shopping with them.
Answered May 3, 2024
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