I ordered a smart phone (OnePlus *) on ** November. I still haven't received it. I want...

GetHuman1666180's customer service issue with GearBest from December 2018

Help with my GearBest issue
The issue in GetHuman1666180's own words
I ordered a smart phone (OnePlus *) on ** November. I still haven't received it. I want to track delivery. The order number is ********************.**Diana Meyers
GetHuman1666180 did not yet indicate what GearBest should do to make this right.
I have an issue with GearBest too
How GetHuman1666180 fixed the problem
I did contact them online. The answer I got back was boilerplate: They will notify me when the phone is shipped. It is now two weeks and I still haven't been notified. I will never order from GearBest again.
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GearBest

Customer service issue
Reported by GetHuman1666180
Dec 1st, 2018 - 6 mons ago
I have an issue with GearBest too
Fixed
GetHuman1666180 shared how to fix
Seen by 7 customers so far
Similar issue to 246 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1666180 started working on this issue
Dec 1st, 2018 5:45am
GetHuman1666180 confirmed the issue is fixed. Hooray!
Dec 8th, 2018 3:32am