Hi Garmin! I have been using a Garmin Astro *** together with a DC** for years and it h...

GetHuman1636498's customer service issue with Garmin from November 2018

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The issue in GetHuman1636498's own words
Hi Garmin! I have been using a Garmin Astro *** together with a DC** for years and it has been working well. My problem now is that DC** is broken, and I cannot even get it repaired because they tell me that there's no spare parts available for DC**. I cannot buy a new Alpha and T* collar because I have several friends (at least *) who I hunt together with almost every weekend and they all have DC**'s, DC**'s) so with a new device I will not be able to follow their dogs and they will not be able to follow mine dog. Why don't GARMIN design a new hand devise that could follow all the old collars? (DC**, DC**, DC**, DC**, T*...) This would become your bestseller! I already heard several saying (who are in the same situation as me) that they "are forced" to turn away from Garmin due to this. This is bad because I really like the Garmin equipment and could have continued using your products but now it doesn't work out.**Will you design a new devise that could follow the older collar models?**Best regards,*Patrik Silfver***** *** ** ** **
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Garmin

Customer service issue
Reported by GetHuman1636498
Nov 27th, 2018 - 9 mons ago
I have an issue with Garmin too
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GetHuman1636498 started working on this issue
Nov 27th, 2018 1:21pm