Hi Garmin! I have been using a Garmin Astro *** together with a DC** for years and it h...

GetHuman1636498's customer service issue with Garmin from November 2018

4 views | 1638 similar | 0 following
Help with my Garmin issue
Did we steer you to the right help?
Waiting to see if GetHuman1636498 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman1636498's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1636498 may need:
Garmin Type, Name of Account Holder, Phone Number, Email on Account, Home or Billing Address, and Warranty Number
The issue in GetHuman1636498's own words
Hi Garmin! I have been using a Garmin Astro *** together with a DC** for years and it has been working well. My problem now is that DC** is broken, and I cannot even get it repaired because they tell me that there's no spare parts available for DC**. I cannot buy a new Alpha and T* collar because I have several friends (at least *) who I hunt together with almost every weekend and they all have DC**'s, DC**'s) so with a new device I will not be able to follow their dogs and they will not be able to follow mine dog. Why don't GARMIN design a new hand devise that could follow all the old collars? (DC**, DC**, DC**, DC**, T*...) This would become your bestseller! I already heard several saying (who are in the same situation as me) that they "are forced" to turn away from Garmin due to this. This is bad because I really like the Garmin equipment and could have continued using your products but now it doesn't work out.**Will you design a new devise that could follow the older collar models?**Best regards,*Patrik Silfver***** *** ** ** **

GetHuman1636498 did not yet indicate what Garmin should do to make this right.

How GetHuman1636498 fixed the problem

We are waiting for GetHuman1636498 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Garmin customer problems.
How Do I Get Device Support from Garmin?How Do I Submit a Repair or Warranty Claim to Garmin?
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636498 fixes it.
This email address isn't valid

Garmin

Customer service issue
Reported by GetHuman1636498
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1638 others
0 customers following this

Timeline

GetHuman1636498 started working on this issue
Nov 27th, 2018 1:21pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians