I bought * *.**$ apollo packs this morning playing asphalt* legends. I then tried to pu...

GetHuman4888710's customer service issue with Gameloft.com from May 2020

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The issue in GetHuman4888710's own words
I bought * *.**$ apollo packs this morning playing asphalt* legends. I then tried to purchase a *.**$ apollo pack, it first said purchase successful, but then said purchase error and it went back to the screen showing the new apollo packs. I have had signal issues so I just tried to buy it again but got the same result so I moved to a better signal spot and tried it a *rd time but still got the same result. First it says purchase successful then changes to purchasing error! I finally gave up but my daughter suggested I make sure since I got no packs that I wasn't charged, I WAS SHOCKED TO SEE I WAS CHARGED EACH TIME FOR THE *.**$. I'm a **yr old disabled man I don't mind paying for what I get but to be RIPPED OFF IS ANOTHER STORY, I CAN SEND YOU A SCREEN SHOT SHOWING I WAS CHARGED IF YOULL TELL ME WHERE TO SEND IT!!! Ive spent over ***.**$ playing this game, and I've been treated like **** all day long by everyone I've dealt with!!! I sure hope you can help fast as this is a timed event I'm trying to win thank you, Henry, l,Kwasniak jr you can reach me at **********

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Gameloft.com

Customer service issue
Reported by GetHuman4888710
May 30th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 118 others
0 customers following this

Timeline

GetHuman4888710 started working on this issue
May 30th, 2020 1:54am
GetHuman4888710 indicated the issue is not fixed yet.
May 30th, 2020 7:30pm

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