My name is Deborah Sandifer and I work in the office of Azzo orthopedics. We have been...

GetHuman-dsandife's customer service issue with Gallagher Basset from January 2019

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The issue in GetHuman-dsandife's own words
My name is Deborah Sandifer and I work in the office of Azzo orthopedics. We have been trying to get a prior authorization for an EMG for Jennifer Sacra Claim *************WC**. Her claim adjuster is Greg Jones. I have called him and left multiple voicemail messages. I have also called and left numerous messages on the main number. I have faxed the request with documentation * times. No one answers the phone or calls me back. My direct * is ***-***-****. I am hoping this will initiate someone to call me back . Gallagher Bassett needs better phone communication. Unfortunately this poor patient can not go back to work until this is resolved.
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Gallagher Basset

Customer service issue
Reported by GetHuman-dsandife
Jan 15th, 2019 - a mon ago
I have an issue with Gallagher Basset too
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Seen by 8 customers so far
Similar issue to 31 others
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GetHuman-dsandife started working on this issue
Jan 15th 6:29pm