GMAC Customer FAQ

We understand you're in need of a lien release letter. Generally, GMAC, now known as Ally Financial, should automatically send out a lien release letter once the loan has been paid in full. If for some reason this hasn't happened, you can directly contact Ally Financial's customer service department. They should be able to provide assistance in obtaining a lien release letter for your vehicle. Remember, it's always a good idea to keep such documents in a safe place for future reference.