The state of NJ motor vehicle Department today sent me a letter that indicates they...

GetHuman-byrnesol's customer service issue with GMAC from August 2018

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get this documented properly so that the NJ motor Vehicle dept can be notified ... The state of NJ motor vehicle Department today sent me a letter that indicates they are suspending my " privilege of registration" of a vehicle ( as of July **,****) and my DRIVER's LICENSE ( the license as of August **,****) - they believe that I have lapsed on auto insurance for a LEASED car that was turned in this past March ( ****) when the dealership rolled the lease into a newer vehicle of same make. They are asking me to prove that I no longer have this vehicle, and are enforcing carrying insurance *registration on a vehicle I don't currently lease. The dealership is Mall Chevy in Cherry Hill NJ and plates and former registration were turned in, i have checked that they submitted the required paperwork indicating I no longer am leasing that vehicle ( **** Equinox, gold color) and am now leasing a **** Equinox .I am in good standing on payments, have insurance, etc. How can you resolve this - if you have a fax I can send you supporting documents, I need resolution ASAP as I MUST be able to drive in order to work. Thank you for your assistance. Please get back to me ASAP. Sincerely, Byrne Solberg
i have turned in the vehicle in question and no longer lease it. There was a ' rollover ' into a new lease on a different vehicle paperwork, I was told, was complete. The motor vehicle commission is missing documentation or there are lost articles of paperwork, otherwise it would be obvious that i cannot pay insurance for a car i'm not leasing
This needs to be corrected immediately . We have already spoken with the dealer, we were told all the paperwork indicating the change was submitted and ' is taken care of'
fifteen years as a customer
We have sent a copy of the letter indicating we no longer lease this vehicle ( the letter is from GMAC) and this was sent to the NJmotor vehicle office. Currently they plan to suspend my driver's license on FALSE charges. I should not need to carry any insurance on a vehicle that was turned in to the dealer and which i do not currently lease.
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GMAC

documentation of lease status on the former vehicle
Customer service issue
Reported by GetHuman-byrnesol
Aug 13th, 2018 - a yr ago
I have an issue with GMAC too
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GetHuman-byrnesol started working on this issue
Aug 13th, 2018 11:28pm