I paid the first month of $** up front. Why am i being charged a $** fee on top of that...

GetHuman3058084's customer service issue with GEICO from June 2019

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The issue in GetHuman3058084's own words
I paid the first month of $** up front. Why am i being charged a $** fee on top of that. *I don’t want to let the payment lapse, but why is there that fee? If you pay the $** first month up front, then you are good until the next month. Nowhere did it state that there would be a $** service fee and i read VERY carefully. I am very angry because as a young adult i have other expenses to pay and there should have been a disclosure.
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GEICO

Customer service issue
Reported by GetHuman3058084
Jun 9th, 2019 - a mon ago
I have an issue with GEICO too
Not resolved
Seen by 5 customers so far
Similar issue to 4966 others
0 customers following this
Timeline
GetHuman3058084 started working on this issue
Jun 9th 2:48pm