A client of geicos insurance hit my '** Yukon Denali! I trusted Neil Huffman Nissan via Geico, to perform the much needed repairs! Very unsatisfactory work was performed and I've made number of attempts to make contact with a Supervisor!! My personal truck stereo was Powered on by neil Huffman repair guys at the time during repair work, Since my vehicle was treated in this manner I request a different collision shop to further deal with because I dont trust that establishment anymore!!!

GetHuman1363685's customer service issue with GEICO from October 2018

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The issue in GetHuman1363685's own words
I was hoping to have my truck repaired with *star service!! But instead I have to defend myself and truck because they refuse to accept fault when my trucks been in their Nissan collision center for * days!! ... My vehicle was hit by one of your clients, put in shop for repair by Geico! Im not satisfied because lot of overspray on my truck also on my Chrome **in wheels and tires, I have no idea what there gonna try clean off with but it's just not RIGHT!! OVERSPRAY HAS TO BE CLEANED WITH A TYPE OF THINNER!! My vehicle is as special to me as the next hard working man or woman!! It should be painted All over again with their guarantee behind yalls name!! And rim or rims replaced!! Fair is Fair!!
They dont realize I'm not gonna be bullied nor TAKEN ADVANTAGE OF. I know that Geico sent Nissan my claims check for payment for this repair job!!
Geico can make this right by sticking behind their word of Customer Satifaction Guaranteed because I am not satisfied!! I dont want Another quick job done by nissan!! I want my whole truck painted and rim* tire replaced due to MESSY CARELESS OVERSPRAY Done by experts at neil huffman!! BUT I WANNA TAKE MY TRUCK ELSEWERE!! PLEASE!!
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How GetHuman1363685 fixed the problem
On ******** I Robin Handley made a number of attempts to contact an Geico collision SUPERVISOR ABOUT THE PROBLEMS THAT I AM GOING THRU ABOUT MY VEHICLE with the Nissan collision shop!! I have not received any response to my VERY UNSATISFACTORY AUTO REPAIR JOB PERFORMED BY NEIL HUFFMAN NISSAN TO MY **** GMC YUKON DENALI!!
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Neil Huffman collision ctr
Customer service issue
Reported by GetHuman1363685
Oct 17th, 2018 - 3 mons ago
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Seen by 11 customers so far
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GetHuman1363685 started working on this issue
Oct 17th, 2018 2:57pm
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Oct 18th, 2018 6:05pm
GetHuman1363685 confirmed the issue is fixed. Hooray!
Oct 18th, 2018 6:09pm