Microwave (model * JWM****RFSS) stopped working just after a year. Called customer serv...

GetHuman4232266's customer service issue with GE Consumer Relations from January 2020

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The issue in GetHuman4232266's own words
Microwave (model * JWM****RFSS) stopped working just after a year. Called customer service and they said nothing could be done other than buying another one that may also last only a year or so. *EXTREMELY DISAPPOINTED. Would've been nice if GE actually stood behind their product and made it right by replacing the microwave. **If this issue isn't resolved, I have no choice but to do my due diligence by alerting consumers in the market about GEs lack of quality. **Just FYI, I belong to the race with largest household expenditures according to the US Bureau of Labor Statistics. Word does get around... I would love to be able to spread something positive about GE taking care of their consumers.

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GE Consumer Relations

Customer service issue
Reported by GetHuman4232266
Jan 10th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 248 others
0 customers following this

Timeline

GetHuman4232266 started working on this issue
Jan 10th 6:03pm
GetHuman4232266 indicated the issue is not fixed yet.
Jan 14th 5:34pm

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