I am a multi generation GE.brand loyalist and stock holder i have needed a replacement...

GetHuman3368194's Complaint issue with GE Consumer Relations from August 2019

Help with my GE Consumer Relations issue
First: share to improve GetHuman3368194's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3368194 may need:
Name, Email, Phone number or other identifying information
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3368194's own words
I am a multi generation GE.brand loyalist and stock holder i have needed a replacement piece for my Air Conditioner model AHM**dph* i have been placed on hold and waited for the customer service rep to verify what i needed i have over an hour of conversation and being placed on hold. No one has gotten back to me, my home is extremely hot and ...i have dealt with a *rd party company parts select whom also sent me the wrong parts due tomissing or improper part information i need a right side frame no one ever gets back to me i have verified and reverified my email address i need the part this shouldnt become a part time job for a $* part. Highly disappointed and will soon have an elderly parent and child sitting in heat in about a week...please advise and assist on rectifying this quickly

GetHuman3368194 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman3368194 fixed the problem

We are waiting for GetHuman3368194 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Consumer Relations

Complaint issue
Reported by GetHuman3368194
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 764 others
0 customers following this


GetHuman3368194 started working on this issue
Aug 4th, 2019 9:35pm
GetHuman3368194 indicated the issue is not fixed yet.
Aug 7th, 2019 9:51pm