I am a multi generation GE.brand loyalist and stock holder i have needed a replacement...

GetHuman3368194's Complaint issue with GE Consumer Relations from August 2019

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The issue in GetHuman3368194's own words
I am a multi generation GE.brand loyalist and stock holder i have needed a replacement piece for my Air Conditioner model AHM**dph* i have been placed on hold and waited for the customer service rep to verify what i needed i have over an hour of conversation and being placed on hold. No one has gotten back to me, my home is extremely hot and ...i have dealt with a *rd party company parts select whom also sent me the wrong parts due tomissing or improper part information i need a right side frame no one ever gets back to me i have verified and reverified my email address i need the part this shouldnt become a part time job for a $* part. Highly disappointed and will soon have an elderly parent and child sitting in heat in about a week...please advise and assist on rectifying this quickly

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GE Consumer Relations

Complaint issue
Reported by GetHuman3368194
Aug 4th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 764 others
0 customers following this

Timeline

GetHuman3368194 started working on this issue
Aug 4th, 2019 9:35pm
GetHuman3368194 indicated the issue is not fixed yet.
Aug 7th, 2019 9:51pm

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