Pitting on ceramic top

GetHuman1969430's customer service issue with GE Consumer Relations from January 2019

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The issue in GetHuman1969430's own words
Fix or replace the top ... Dear GE Support Services,* *I purchased a GE Electric Stove and GE Microwave in ****. I have the receipt and can show the date as proof of that if needed. Since having the GE Stove, I have followed the directions on maintaining the surface of the stove. It has resulted in two pitting areas on the surface which is not suppose to happen. I previously owned a GE model with a *ceramic surface for ** years and no pitting. I cannot remove the pits and they are a major distraction and a very visible eye sore that needs to be corrected.* *Please provide a method of removing the pitting marks (as shown) or perhaps you have alternate solutions that you can suggest.**Model number js***ef*es
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Owned GE products stove, dishwasher and fridge for over ** years
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GE Consumer Relations

Ge model js***ef*es
Customer service issue
Reported by GetHuman1969430
Jan 15th, 2019 - a mon ago
I have an issue with GE Consumer Relations too
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GetHuman1969430 started working on this issue
Jan 15th 3:53pm