I have had a problem with my washing machine and I called GE repair service. When the t...

GetHuman935928's customer service issue with GE Consumer Relations from July 2018

4 views | 123 similar | 0 following
Help with my GE Consumer Relations issue
Next: our robot will wait on hold for GetHuman935928 to get a GE Consumer Relations rep on the line!
Always use the GetHuman Phone to call GE Consumer Relations. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman935928's own words
I have had a problem with my washing machine and I called GE repair service. When the technician arrived he said he had to order a part even though I provided a detailed description of the problem and provided a model number when making the service call. I took another half day off of work for the next appointment only for the technician to say he ordered the wrong part. I took another half day off work today for the technician to repair my washer and he said he did and it was working. However when my wife turned the washer on the cycle ran and never stopped leaving our laundry room floor and kitchen floor full of water which we have been cleaning up for the last hour and a half. After being put on hold for twenty minutes by your "consumer advocate" she returned with when can we come back and service the washer again. So I guess I'm expected to take another half day off of work so your technician can conveniently return for the fourth time. This is horrible customer service and the last time I will use your service and I will never purchase a GE appliance again. I asked the advocate if I could speak to a supervisor because I wasn't satisfied and she put me on hold for another seven minutes before I hung up.

GetHuman935928 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman935928 fixed the problem

We are waiting for GetHuman935928 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman935928 fixes it.
This email address isn't valid

GE Consumer Relations

Customer service issue
Reported by GetHuman935928
Jul 31st, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 123 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman935928 started working on this issue
Jul 31st, 2018 9:00pm
GetHuman935928 indicated the issue is not fixed yet.
Jul 31st, 2018 10:15pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians