I have had two GE Profile refrigerators in the last * years. One was replaced because...

GetHuman866591's customer service issue with GE Consumer Relations from July 2018

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The issue in GetHuman866591's own words
I have had two GE Profile refrigerators in the last * years. One was replaced because of several repairs. This second frig is having the same issues. The fan has been replaced several times and we have been waiting three weeks now for a new fan to come in and to be replaced by Assurant Insurance co. We have had just about all we can take with this product. I have had to take a lot of time off of work because of this not to mention the inconvenience of taking the food in and out of our frig. Very time consuming. At this point I would like to be compensated for the frig. unless the issue has been fixed on your GE Profile. I love the frig it is just TOO loud and the fan continues to break and freeze our food. Serial No:TFf******* Contract no. ********** *Serial No. Contract no. **********I have had to put hours in calling to get these issued repaired. Not to mention waiting on the phone and getting sent from one dept to another.*Please help this unsatisfied customer. Karen E Hooker

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GE Consumer Relations

Customer service issue
Reported by GetHuman866591
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 90 others
0 customers following this
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Timeline

GetHuman866591 started working on this issue
Jul 10th, 2018 3:18pm
GetHuman866591 indicated the issue is not fixed yet.
Jul 10th, 2018 5:01pm
GetHuman866591 indicated the issue is not fixed yet.
Jul 10th, 2018 5:01pm
GetHuman866591 indicated the issue is not fixed yet.
Jul 10th, 2018 8:29pm

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