Order * ********On ******** I placed an order for * DVDs (all listed as available)*I received * of the * DVDS*Supertramp: Live in Paris '** (Blu-ray)*Toto: Live in Montreaux **** (Blu-ray)*I did not receive * of the DVDs*Pablo Cruise: It's Good to be Live (Bonus Dvd)*Bad Company: Live at Wembley (Blu-ray)**After a long wait I contacted customer service on ******** and was told that FYE's system cancelled the order because the two DVDs were out of stock.**I was asked how I paid and told them I used a couple of gift cards. I had exhausted the amount of the cards and tossed them. **On ******** a Nicole informed me that she had requested the Gift Card Department to send out a gift card with a refund added to it.**As of *******, I have not received this gift card and have twice tried to contact FYE regarding issue this with no response.
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