No way to actually talk with a human about my order

GetHuman1137506's customer service issue with Fye.com from September 2018

22 views | 9 similar | 0 following
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The issue in GetHuman1137506's own words
Call because price changed on order the next day ... There was no way to actually talk to a human. the number listed on Get Human is for the backstage pass program. They redirected me to ***-***-**** and told me to press *-*-* to speak with someone. However * is an unrecognized option, and the phone number just told me to email and hear back in * days, which is absurd. I want to speak with someone!**Not sure why this got marked as fixed as it's not--reopened a new case
They tell you you need to wait * days for email and by then it's too late to change order
I want to get my order price adjusted or canceled and speak with someone over phone to make sure it gets done
many years
I tried emailing with no reponse
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Fye.com

FYE.com
Customer service issue
Reported by GetHuman1137506
Sep 13th, 2018 - 2 years ago
Fixed
Seen by 22 customers so far
Similar issue to 9 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1137506 started working on this issue
Sep 13th, 2018 1:19pm
GetHuman1137506 indicated the issue is not fixed yet.
Sep 13th, 2018 1:19pm

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