We STILL have no internet service after calling numerous times and spending several hou...
GetHuman3890153's Technical Support issue with Frontier Communications from November 2019
Help with my Frontier Communications issue
The issue in GetHuman3890153's own words
We STILL have no internet service after calling numerous times and spending several hours on the ohone with your help service. On sunday our conversation was very terrible as tje costomer service person was rude and condescending to me throughout the process of che king on our service. We have had two trouble tickets with no follow up by ypur company. We have had to do all of the contacting. We need follow up and internet service asap and a reimbirsement for pur several weeka of poor and no service. We will take our business yo whisper as well as several neighbors soon if there is no progress. We have been very patient understanding and kind. Your reps have been rude and have not been helpful. Please respond. We do not wamt to spend any more time pn the ohone about this. Thank you
GetHuman3890153 did not yet indicate what Frontier Communications should do to make this right.
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GetHuman3890153 indicated the issue is not fixed yet.
Nov 6th, 2019 2:53pm
GetHuman3890153 confirmed the issue is fixed. Hooray!
Nov 8th, 2019 9:38pm
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