We STILL have no internet service after calling numerous times and spending several hou...

GetHuman3890153's Technical Support issue with Frontier Communications from November 2019

Help with my Frontier Communications issue
The issue in GetHuman3890153's own words
We STILL have no internet service after calling numerous times and spending several hours on the ohone with your help service. On sunday our conversation was very terrible as tje costomer service person was rude and condescending to me throughout the process of che king on our service. We have had two trouble tickets with no follow up by ypur company. We have had to do all of the contacting. We need follow up and internet service asap and a reimbirsement for pur several weeka of poor and no service. We will take our business yo whisper as well as several neighbors soon if there is no progress. We have been very patient understanding and kind. Your reps have been rude and have not been helpful. Please respond. We do not wamt to spend any more time pn the ohone about this. Thank you

GetHuman3890153 did not yet indicate what Frontier Communications should do to make this right.

How GetHuman3890153 fixed the problem

We are waiting for GetHuman3890153 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.
How Do I Reach a Live Rep from Frontier Communications?How Do I Get Technical Support from Frontier Communications?How Do I Cancel My Frontier Communications Service?
Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Frontier Communications

Technical Support issue
Reported by GetHuman3890153
Nov 5th, 2019 - a year ago
Fixed
Seen by 13 customers so far
Similar issue to 585 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account

Timeline

GetHuman3890153 started working on this issue
Nov 5th, 2019 9:20pm
GetHuman3890153 indicated the issue is not fixed yet.
Nov 6th, 2019 2:01pm
GetHuman3890153 indicated the issue is not fixed yet.
Nov 6th, 2019 2:53pm
GetHuman3890153 indicated the issue is not fixed yet.
Nov 6th, 2019 2:53pm
GetHuman3890153 indicated the issue is not fixed yet.
Nov 6th, 2019 2:53pm
GetHuman3890153 confirmed the issue is fixed. Hooray!
Nov 8th, 2019 9:38pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies