phone outage reported April **th on vacation home in Cullowhee NC, according to neighb...

GetHuman-kalorije's Technical Support issue with Frontier Communications from May 2019

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The issue in GetHuman-kalorije's own words
phone out of service approximately a month. repair tech scheduled for May **th between *-*, need to change time to after ** noon. ... phone outage reported April **th on vacation home in Cullowhee NC, according to neighbors had been out a week. We contacted Frontier and indicated trouble ticket already reported. My husband was up yesterday to check on the property, phone is still out. I opened a ticket today ******* for Friday May **th. **need to change the time only to after **, we cannot be there by *am and I cannot get a live representative on the phone. Please call me ay ***-***-****.
vacation home, we do not live there, arranging service*repairs is difficult. Want to talk to a human, not a recording
need a call back, change the appointment time and get a credit on our bill. no phone service for a month
been a customer since late ****. expect to be able to speak to a representative without filling out a online form. no phone * I have for customer service gets me to a human being.
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Frontier Communications

phone line
Technical Support issue
Reported by GetHuman-kalorije
May 20th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2522 others
0 customers following this

Timeline

GetHuman-kalorije started working on this issue
May 20th, 2019 4:16pm