We are currently staying at our vacation spot in Cullowhee, NC (*****) where we visit t...
GetHuman-dwhirt's customer service issue with Frontier Communications from October 2018
8 views | 1108 similar | 0 following
Help with my Frontier Communications issue
First: share to improve GetHuman-dwhirt's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dwhirt to get a Frontier Communications rep on the line!
Always use the GetHuman Phone to call Frontier Communications. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dwhirt may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-dwhirt's own words
We are currently staying at our vacation spot in Cullowhee, NC (*****) where we visit twice a year for about * weeks at a time. We've been associated with Frontier for several years and have always been happy with the internet service (we only have internet service from Frontier).*Anyway, on this current trip here, we've noticed there are many times when our computers and*or Amazon Fire tablets are either unable to give us uninterrupted service or the service is "spotty" -- now it's on, now it's not.*But, also this time, we are using two Roku devices for much of our TV viewing (we're trying to "cut the cable" by using Roku, Netflix, etc.).*Is using the Roku, et al, the cause of our "spotty" internet service? Or, could it be some other reason?*If this is correct, how do other "cut the cable" customers able to use their internet without these problems?
GetHuman-dwhirt did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-dwhirt fixed the problem
We are waiting for GetHuman-dwhirt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dwhirt fixes it.
This email address isn't valid
Frontier Communications
Customer service issue
Reported by GetHuman-dwhirt
Oct 15th, 2018 - 4 years ago
I have an issue with Frontier Communications too
Not resolved
Seen by 8 customers so far
Similar issue to 1108 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dwhirt started working on this issue
Oct 15th, 2018 7:07pm
Paying Too Much for TV?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies