We are currently staying at our vacation spot in Cullowhee, NC (*****) where we visit t...

GetHuman-dwhirt's customer service issue with Frontier Communications from October 2018

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The issue in GetHuman-dwhirt's own words
We are currently staying at our vacation spot in Cullowhee, NC (*****) where we visit twice a year for about * weeks at a time. We've been associated with Frontier for several years and have always been happy with the internet service (we only have internet service from Frontier).*Anyway, on this current trip here, we've noticed there are many times when our computers and*or Amazon Fire tablets are either unable to give us uninterrupted service or the service is "spotty" -- now it's on, now it's not.*But, also this time, we are using two Roku devices for much of our TV viewing (we're trying to "cut the cable" by using Roku, Netflix, etc.).*Is using the Roku, et al, the cause of our "spotty" internet service? Or, could it be some other reason?*If this is correct, how do other "cut the cable" customers able to use their internet without these problems?
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Frontier Communications

Customer service issue
Reported by GetHuman-dwhirt
Oct 15th, 2018 - 2 mons ago
I have an issue with Frontier Communications too
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Oct 15th 7:07pm