** minute call from my cell phone Place Bothell I was not in Bothell and only call my c...

GetHuman-helger's customer service issue with Frontier Communications from August 2018

4 views
 | 
712 similar
 | 
0 following
Help with my Frontier Communications issue
First: share to improve GetHuman-helger's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-helger to get a Frontier Communications rep on the line!
Always use the GetHuman Phone tocall Frontier Communications. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-helger may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-helger's own words
** minute call from my cell phone Place Bothell I was not in Bothell and only call my cell at home in the same location. This ** minute call from Bothell has no number to compare it to no area code or number viewable on the bill. I did not make a ** minute call and am checking for the number to be exact so I can call it again if it was me calling a number . But one thing I can say is that I was never in Bothell when making the call and only remember making a call to Microsoft or Frontier for a long technical call. It was from my apartment in Everett to another number not my cell phone. It does not make sense then that it would even be a long distance number. My cell is ********** my phone number with the same area code is *********** so how can it be considered long distance. I want the charges removed as I did not make them.
GetHuman-helger did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-helger fixed the problem
We are waiting for GetHuman-helger to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.
How Do I Get Technical Support from Frontier Communications?How Do I Cancel My Frontier Communications Service?
Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-helger fixes it.
This email address isn't valid

Frontier Communications

Customer service issue
Reported by GetHuman-helger
Aug 18th, 2018 - a yr ago
I have an issue with Frontier Communications too
Not resolved
Seen by 4 customers so far
Similar issue to 712 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-helger started working on this issue
Aug 18th, 2018 12:32am